5. Refund and Cancellation Policy
Immigration work involves a lot of upfront hours. Protect your time.
Partial/No Refunds: Establish a clear policy. For example, “Once work has commenced or an application has been reviewed, fees are non-refundable.”
Government Rejections:* Reiterate that refunds are not given if the government rejects the application due to changes in immigration law, medical inadmissibility, or criminal records.
 6. Confidentiality and Data Protection (GDPR/Privacy)
Immigration consultants handle highly sensitive data (passports, financial records, birth certificates).
Data Security:* State that all client information will be kept strictly confidential and secure.
Third-Party Sharing:* Clarify that data will only be shared with relevant government immigration authorities or authorized third parties (like official translators) necessary to complete the application.
7. Termination of Agreement
Define how either party can walk away.
Either party may terminate the agreement with written notice.
The consultancy reserves the right to terminate the agreement immediately if the client becomes uncooperative, abusive, requests unethical behavior (e.g., asking to fake a document), or fails to pay.
8. Limitation of Liability
Limit the financial damage if a client decides to sue.
State that the maximum liability of the consultancy for any errors, omissions, or breaches of contract shall not exceed the total amount of fees paid by the client to the consultancy.

9. Governing Law
 Specify the jurisdiction that governs the contract